{"id":37059,"date":"2018-03-11T22:43:10","date_gmt":"2018-03-11T21:43:10","guid":{"rendered":"https:\/\/www.thehempions.com\/?page_id=37059"},"modified":"2025-10-22T12:41:51","modified_gmt":"2025-10-22T10:41:51","slug":"zahlung-und-versand","status":"publish","type":"page","link":"https:\/\/staging.hempions.com\/en\/payment-and-shipment\/","title":{"rendered":"Payment and shipping"},"content":{"rendered":"<h2 id=\"versand\"><strong>Shipping<\/strong><\/h2>\n<h3>shipping costs<\/h3>\n<table class=\"wholesale-exclude\" style=\"width: fit-content;\">\n<tbody>\n<tr>\n<th>Country of dispatch<\/th>\n<th>until 20\u20ac<\/th>\n<th>from 20\u20ac<\/th>\n<th>Free from<\/th>\n<\/tr>\n<tr class=\"noswiss-content\">\n<td>Austria<\/td>\n<td style=\"text-align: right;\">6,99\u20ac<\/td>\n<td style=\"text-align: right;\">4,99\u20ac<\/td>\n<td style=\"text-align: right;\"><strong>49\u20ac<\/strong><\/td>\n<\/tr>\n<tr class=\"noswiss-content\">\n<td>Germany<\/td>\n<td style=\"text-align: right;\">6,99\u20ac<\/td>\n<td style=\"text-align: right;\">4,99\u20ac<\/td>\n<td style=\"text-align: right;\"><strong>49\u20ac<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Switzerland \/ Liechtenstein<\/td>\n<td style=\"text-align: right;\">CHF 7,95<\/td>\n<td style=\"text-align: right;\">CHF 4,95<\/td>\n<td style=\"text-align: right;\"><strong>CHF 69<\/strong><\/td>\n<\/tr>\n<tr class=\"noswiss-content\">\n<td>Belgium \/ Luxembourg \/ Netherlands \/ Denmark \/ Hungary \/ Czech Republic \/ Slovenia \/ Slovakia \/ Italy<\/td>\n<td style=\"text-align: right;\">9,99\u20ac<\/td>\n<td style=\"text-align: right;\">9,99\u20ac<\/td>\n<td style=\"text-align: right;\"><strong>100\u20ac<\/strong><\/td>\n<\/tr>\n<tr class=\"noswiss-content\">\n<td>France \/ Poland \/ Croatia \/ Ireland \/ Portugal \/ Finland \/ Sweden<\/td>\n<td style=\"text-align: right;\">14,99\u20ac<\/td>\n<td style=\"text-align: right;\">14,99\u20ac<\/td>\n<td style=\"text-align: right;\"><strong>150\u20ac<\/strong><\/td>\n<\/tr>\n<tr class=\"noswiss-content\">\n<td>Romania \/ Spain<\/td>\n<td style=\"text-align: right;\">19,99\u20ac<\/td>\n<td style=\"text-align: right;\">19,99\u20ac<\/td>\n<td style=\"text-align: right;\"><strong>200\u20ac<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n<ul>\n<li>The order value is <strong>After application<\/strong> calculated from vouchers and discounts<\/li>\n<li>The costs indicated refer to the most favourable shipping method.<\/li>\n<li class=\"noswiss-content\">Switzerland and Liechtenstein under <strong><a style=\"font-size: 1rem;\" href=\"https:\/\/hempions.ch\" target=\"_blank\" rel=\"noopener\">hempions.ch<\/a><\/strong><\/li>\n<li class=\"noswiss-content\"><span style=\"font-size: 1rem;\">Other countries on request<\/span><\/li>\n<\/ul>\n<h3 style=\"margin-bottom: 0px;\">Shipping service provider<\/h3>\n<div><img decoding=\"async\" class=\"alignnone size-full wp-image-74538\" src=\"https:\/\/hempions.com\/wp-content\/uploads\/Hempions-Versand.png\" alt=\"\" width=\"200\" title=\"\"><\/div>\n<p class=\"noswiss-content\">To Austria<br \/>\n- Shipping with the <a href=\"https:\/\/www.post.at\/\" target=\"_blank\" rel=\"noreferrer noopener\">Austrian Post<\/a><\/p>\n<p class=\"noswiss-content\">To Germany<br \/>\n- Shipping with the <a href=\"https:\/\/www.post.at\/\" target=\"_blank\" rel=\"noreferrer noopener\">Austrian Post<\/a> \/ <a href=\"https:\/\/www.dhl.com\/de-de\/home.html\" target=\"_blank\" rel=\"noopener\">DHL<\/a><\/p>\n<p class=\"noswiss-content\">To Switzerland (<a href=\"https:\/\/hempions.com\/ch\" target=\"_blank\" rel=\"noopener\">hempions.ch<\/a>)<br \/>\n- Shipping with the <a href=\"https:\/\/www.post.ch\/de\" target=\"_blank\" rel=\"noopener\">Swiss Post<\/a><\/p>\n<p class=\"noswiss-content\">Europe:<br \/>\n- By default with the <a href=\"https:\/\/www.post.at\/\" target=\"_blank\" rel=\"noreferrer noopener\">Austrian Post<\/a><br \/>\n- We supply selected countries with <a href=\"https:\/\/www.dpd.com\/at_privatkunden\" target=\"_blank\" rel=\"noreferrer noopener\">DPD<\/a> or <a href=\"https:\/\/www.dhl.com\/at-de\/home.html\" target=\"_blank\" rel=\"noopener\">DHL Express<\/a><\/p>\n<div style=\"padding-bottom: 10px;\">Our reliable shipping partner:<\/div>\n<p><a href=\"https:\/\/quivo.co\/fulfillment-anbieter\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-116626\" src=\"https:\/\/hempions.com\/wp-content\/uploads\/Quivo_Black_RGB-300x71.png\" alt=\"Quivo fulfilment provider\" width=\"150\" height=\"36\" title=\"\" srcset=\"https:\/\/staging.hempions.com\/wp-content\/uploads\/Quivo_Black_RGB-300x71.png 300w, https:\/\/staging.hempions.com\/wp-content\/uploads\/Quivo_Black_RGB-600x142.png 600w, https:\/\/staging.hempions.com\/wp-content\/uploads\/Quivo_Black_RGB-800x190.png 800w, https:\/\/staging.hempions.com\/wp-content\/uploads\/Quivo_Black_RGB-768x182.png 768w, https:\/\/staging.hempions.com\/wp-content\/uploads\/Quivo_Black_RGB-1536x365.png 1536w, https:\/\/staging.hempions.com\/wp-content\/uploads\/Quivo_Black_RGB-2048x486.png 2048w, https:\/\/staging.hempions.com\/wp-content\/uploads\/Quivo_Black_RGB-18x4.png 18w, https:\/\/staging.hempions.com\/wp-content\/uploads\/Quivo_Black_RGB-60x14.png 60w, https:\/\/staging.hempions.com\/wp-content\/uploads\/Quivo_Black_RGB-110x26.png 110w, https:\/\/staging.hempions.com\/wp-content\/uploads\/Quivo_Black_RGB-190x45.png 190w, https:\/\/staging.hempions.com\/wp-content\/uploads\/Quivo_Black_RGB-379x90.png 379w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a><\/p>\n<p class=\"swiss-content\" style=\"display: none;\">We ship with the <a href=\"https:\/\/www.post.ch\/de\" target=\"_blank\" rel=\"noreferrer noopener\">Swiss Post<\/a>.<\/p>\n<h3>Delivery time<\/h3>\n<table style=\"width: fit-content;\">\n<tbody>\n<tr class=\"noswiss-content\">\n<th>Country<\/th>\n<th>Delivery time<\/th>\n<\/tr>\n<tr class=\"noswiss-content\">\n<td>Austria<\/td>\n<td>1 - 2 workdays<\/td>\n<\/tr>\n<tr class=\"noswiss-content\">\n<td>Germany<\/td>\n<td>2 - 4 workdays<\/td>\n<\/tr>\n<tr>\n<td>Switzerland \/ Liechtenstein<\/td>\n<td>2 - 4 workdays<\/td>\n<\/tr>\n<tr class=\"noswiss-content\">\n<td>Hungary \/ Czech Republic \/ Slovenia \/ Slovakia \/ Croatia \/ Portugal<\/td>\n<td>2 - 4 workdays<\/td>\n<\/tr>\n<tr class=\"noswiss-content\">\n<td>Belgium \/ Luxembourg \/ Netherlands \/ Denmark \/ Italy \/ Romania<\/td>\n<td>3 - 4 workdays<\/td>\n<\/tr>\n<tr class=\"noswiss-content\">\n<td>France \/ Sweden \/ Poland \/ Ireland \/ Spain \/ Finland<\/td>\n<td>4 - 5 working days<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>Wrong deliveries \/ parcel damage<\/h3>\n<p><strong>Important:<\/strong> if you <strong>defective<\/strong> or<strong> incorrect products<\/strong> received, we ask that you return it to us within <strong>five calendar days<\/strong> after receipt of the package, send an e-mail with photos of the affected package or product to <strong><a href=\"mailto:support@hempions.com\">support@hempions.com<\/a><\/strong> to send it to us. Then we can immediately forward this to the responsible office and send you a replacement.<\/p>\n<h2 id=\"zahlung\"><strong>Payment<\/strong><\/h2>\n<h3>Payment methods<\/h3>\n<div class=\"payment-items-container\" style=\"justify-content: start; margin-bottom: 10px;\">\n<div class=\"payment-item swiss-content\">\n<div class=\"payment-logo twint\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/Twint.svg\" alt=\"Twint\" title=\"\"><\/div>\n<\/div>\n<div class=\"payment-item cbd noswiss-content\">\n<div class=\"payment-logo paypal\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/Paypal.svg\" alt=\"Paypal\" title=\"\"><\/div>\n<\/div>\n<div class=\"payment-item\">\n<div class=\"payment-logo applepay\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/ApplePay.svg\" alt=\"Apple Pay\" title=\"\"><\/div>\n<\/div>\n<div class=\"payment-item\">\n<div class=\"payment-logo mastercard\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/Mastercard.svg\" alt=\"Mastercard\" title=\"\"><\/div>\n<\/div>\n<div class=\"payment-item\">\n<div class=\"payment-logo visa\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/Visa.svg\" alt=\"Visa\" title=\"\"><\/div>\n<\/div>\n<div class=\"payment-item\">\n<div class=\"payment-logo amex\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/AmericanExpress.svg\" alt=\"American Express\" title=\"\"><\/div>\n<\/div>\n<div class=\"payment-item noswiss-content wholesale-exclude\">\n<div class=\"payment-logo klarna\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/Klarnapaylater.svg\" alt=\"Klarnapaylater\" title=\"\"><\/div>\n<\/div>\n<div class=\"payment-item noswiss-content wholesale-exclude\">\n<div class=\"payment-logo rechnung\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/Rechnung.svg\" alt=\"Invoice\" title=\"\"><\/div>\n<\/div>\n<div class=\"payment-item\">\n<div class=\"payment-logo prepayment\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/Vorkasse.svg\" alt=\"Prepayment\" title=\"\"><\/div>\n<\/div>\n<\/div>\n<ul style=\"list-style: none; margin-left: 1em;\">\n<li class=\"noswiss-content\">- Paypal*<\/li>\n<li class=\"noswiss-content\">- Credit card (Mastercard, Visa, American Express, Diners Club, JCB)<\/li>\n<li class=\"swiss-content\">- TWINT<\/li>\n<li>- Apple Pay<\/li>\n<li class=\"swiss-content\">- Credit card (Mastercard, Visa, American Express)<\/li>\n<li class=\"noswiss-content wholesale-exclude\">- Payment on account (via Klarna)<\/li>\n<li>- Prepayment (2% Discount)<\/li>\n<\/ul>\n<p><span class=\"noswiss-content\" style=\"font-size: 13px;\">* except CBD products<\/span><\/p>\n<h3>Payment service provider<\/h3>\n<p style=\"text-align: left;\">All payments are processed via external payment service providers. No payment information is collected or stored directly by us. By using the respective payment method, the user agrees to the terms of use of the corresponding payment service provider.<\/p>\n<h3>Voucher codes<\/h3>\n<p style=\"text-align: left;\">Voucher codes can be found on the <a href=\"https:\/\/staging.hempions.com\/en\/checkout\/\">Checkout page<\/a> can be redeemed before finalising the order.<br \/>\nPercentage discount vouchers cannot be used together unless explicitly stated.<br \/>\nUnfortunately, voucher codes specified in the order note or subsequently communicated by e-mail cannot be taken into account.<\/p>\n<h2 id=\"retouren\"><strong style=\"font-size: 2rem;\">Returns &amp; Returns<\/strong><\/h2>\n<p>It is a pity that you want to return your ordered items, but of course you can do so without giving any reasons within 14 days after receipt. For hygienic reasons, you can only return unopened goods to the following address:<\/p>\n<p><b class=\"translation-block\" data-context=\"return-adress\">Hempions GmbH<br \/>\nGlaserweg 20<br \/>\nA-6890 Lustenau<br \/>\n\u00d6sterreich<\/b><\/p>\n<p>Enclose your delivery note for identification and further processing and mark the returned items. Our <strong><a href=\"https:\/\/hempions.com\/widerrufsrecht\/\" target=\"_blank\" rel=\"noopener\">Return Policy<\/a><\/strong> means that you will be responsible for the return shipping costs and you must purchase a return label on your own. In this case, please keep the tracking number to track your return. Once we have received and checked your return, we will refund the value of your order to your original payment method.<\/p>","protected":false},"excerpt":{"rendered":"<p> [...]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"CBBTypography":[],"editor_plus_copied_stylings":"{}","site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"disabled","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-37059","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging.hempions.com\/en\/wp-json\/wp\/v2\/pages\/37059","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.hempions.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.hempions.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.hempions.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.hempions.com\/en\/wp-json\/wp\/v2\/comments?post=37059"}],"version-history":[{"count":3,"href":"https:\/\/staging.hempions.com\/en\/wp-json\/wp\/v2\/pages\/37059\/revisions"}],"predecessor-version":[{"id":119034,"href":"https:\/\/staging.hempions.com\/en\/wp-json\/wp\/v2\/pages\/37059\/revisions\/119034"}],"wp:attachment":[{"href":"https:\/\/staging.hempions.com\/en\/wp-json\/wp\/v2\/media?parent=37059"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}